FerméOuvre à 07:00
€€€€
Fourchette de prix par personne MAD 100 - MAD 250
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Dans ce restaurant, les visiteurs peuvent commander une pizza fascinante. On vous offrira un café bon. La bonne note de Elpaso Martil serait impossible sans un personnel gracieux. Un service rapide est toujours un plaisir. Une atmosphère douillete est ce que représente ce lieu. Mais les utilisateurs de Google ont noté cet endroit et il n'a pas obtenu un score élevé.
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Service Temporairement Indisponible
Merci de réessayer plus tard.
FerméOuvre à 07:00
€€€€
Fourchette de prix par personne MAD 100 - MAD 250
© OpenStreetMap
contributions
Adresse
JPQ8+7WV, JPQ8+6VW Corniche Oued El Maleh Casablanca, Martil, Tanger-Tétouan, Maroc
Particularités
Cartes de crédit acceptées
Livraison
Terrasse extérieure
À emporter
Réservation
Accès personnes handicapées
Heures d'ouverture
| LundiLun | 07:00-00:00 |
| MardiMar | 07:00-00:00 |
| MercrediMer | 07:00-00:00 |
| JeudiJeu | 07:00-00:00 |
| VendrediVen | 07:00-00:00 |
| SamediSam | 07:00-00:00 |
| DimancheDim | 07:00-00:00 |
Site web
Our recent visit to Elpaso Martil was without a doubt, the worst dining experience I have ever encountered. I was there with my family of nine, including children, and we were seated on the terrace upstairs. What followed was a series of events that left us all appalled and deeply disappointed.
First, we waited for 20 minutes before anyone even bothered to bring us menus. When we finally received them, it took another 20 minutes for a server to ask if we had ordered. We said no, but instead of taking our order, he left and returned with a colleague, accusing us of lying about already ordering. His demeanor was shockingly rude and bizarre. Despite his attitude, we tried to enjoy our family time, assuming someone else would eventually take our order.
After waiting another 15 minutes with no service, I decided to speak with the manager. I went downstairs and asked a staff member for the manager, and I was told the manager's name was Najib and he would be coming shortly. When Najib finally arrived, he was unbelievably rude, even more so than the server. He blatantly told me he wouldn't force the server to take our order and that if we didn't want to wait, we could leave. He even said he was only responsible for the cashier, not the staff. When I asked who the actual manager was, he mentioned “the boss” who was not present, and reiterated that if we didn't want to wait, we could go.
Feeling utterly speechless and humiliated, I went back to inform my family that we were being asked to leave. As we were heading down the stairs, another man from the staff approached us, introducing himself as the real manager. He asked me to explain what had happened, which I did briefly. He apologized and offered us a table downstairs inside without AC so we can place our order with an other server , by that point, we felt so humiliated and disrespected that we decided to leave.
The staff's behavior was appalling, from the rude and accusatory server to the dismissive and unhelpful so-called manager, Najib. Even the initial misinformation about who the manager was added to the overall chaos and frustration. Our experience at Elpaso Martil was a complete nightmare, and I wouldn't recommend this place to anyone. It's clear that customer service is not a priority here, and it's a shame that such an establishment can even stay in business with such horrible treatment of its patrons. Avoid this place at all costs!