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Response from the owner
10 jours plus tôt
Hi, Thank you for taking the time to share your experience. We sincerely apologize for the lack of attention and greeting you received during your visit. This is not the level of service we aim to provide, and we completely understand how frustrating it must have been. We truly appreciate your feedback, as it helps us identify areas where we need to improve, especially in customer interaction and attentiveness. We will address this with our team to ensure every customer feels welcomed and valued from the moment they walk in. We hope you’ll give us another chance to provide the warm and attentive service you deserve.