Cremamore Montebello della Battaglia

Dear Mr Alessandrino, first of all we want to let you know that we are very sorry for what you tell us …Dear Mr Alessandrino, first of all we want to let you know that we are very sorry for what you tell us has happened at our Cremamore di Montebello and we want to thank you for the contribution you gave with your review allowing us to become aware of the episode, to be able to verify what happened and to intervene to stimulate and improve our service. For us at Vera, attention to product and service quality are the basis of the relationship that we want to build with our customers every day, which is why we believe it is very important that each customer not only has the possibility of a varied choice of ice cream made with fresh, ripe fruit and high quality milk but above all it is always welcomed with attention, courtesy and friendliness. With respect to the specific situation you reported, we verified and analyzed the episode with our team and promptly intervened to raise attention to guarantee the quality and service provided. we would be very happy to welcome you on your next visit, welcome you in person and have you as our welcome guest in the hope of being able to restart a relationship based on good product-service and mutual satisfaction. We invite you to arrange your transfer by writing to [email protected] Best regards. Vera SrlMore