Goûtez des club sandwichs fascinants. Un roulé au chocolat délectable est parmi les plats à essayer dans ce café. Après une longue semaine de travail, vous pouvez goûter un latté délicieux.
Vous aurez de bons souvenirs de ConnectCafe Surrey Cafe Bubble Tea ice Cream Donair Shawarma car il est connu pour avoir un bon service et une équipe aimable, toujours prête à vous aider. Dans ce lieu, les visiteurs peuvent apprécier une atmosphère douillete et un décor sympa. Cet endroit a reçu la note de 4.4 sur Google d'après l'opinion des visiteurs.
Probably never coming again because of the 1 lady working on OCTOBER 27, 2024 between 5:30 pm to 6:45 pm (wearing grey pants and pink shirt). She was so rude and arrogant towards customers. She was so sarcastic and unfriendly. She was arguing with customers. Management should definitely look into this! I heard the managers name is AKTAR - he should definitely look into the lady who was working. She has no sense of customer service or how to treat customers. I am not coming here at all, ruined my night. She is absolutely kicking your customers away with her attitude and tone. Check your surveillance. Good luck running a business with her face up front! Service: Dine in Food: 2 Service: 1 Atmosphere: 2
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Response from the owner2 mois plus tôt
Im so sorry what it happened . Just wanted to ask you , on which thing she was arguing with you ?
Date: October 27 2024 I had terrible experience, this was my 2nd visit. The evening shift front lady wearing pink was so stubborn. She was not willing to hear feedback or even able to understand a customers need. I wanted chai latte, couldn’t decide between 1 or 2, then she proceeded to order 1 in case I didn’t like it. I tried the chai latte and it did not taste good at all, I didn’t finish it. When she came to collect the dishes, she said “oh you didn’t drink the chai latte”, I told her “yeah because I didn’t like it”. Then she proceeded to say “good thing you ordered 1 and not 2, I was giving my feedback and she kept cutting me off. Absolutely rude! - all of this can be reviewed by management on the cameras. Chai Tea Latte - do not recommend! It taste like milk mixed in powder. I am not interested in coming back here again because of the lady! Service: Dine in Meal type: Dinner Price per person: $30–40 Food: 1 Service: 1 Atmosphere: 1
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Response from the owner2 mois plus tôt
Hi Hiba Khan, Thank you for sharing your feedback. We’re very sorry to hear about your experience with us, especially as a returning guest. We strive to provide excellent service and ensure our customers feel heard and valued, so it's disappointing to know that we fell short. We apologize if our team member’s response came across as dismissive. Your feedback is important, and we’ll be addressing this with our staff to ensure that all customers receive respectful and attentive service. Regarding the chai latte, we’re sorry it didn’t meet your expectations. We’ll review our recipe to make sure it meets our standards for quality. We truly appreciate your feedback, as it helps us improve. If you’re open to giving us another chance, we’d love the opportunity to provide you with a better experience. Thank you, ConnectCafe Team
I don’t know where these 5 star reviews are from but this place doesn’t reflect that. My friends and I visited to try it out and immediately found the front littered with trash outside the doors and drinks tasted terrible let alone not worth the amount of money being charged. For ONE medium beverage my drink was $15 and my friends iced coffees tasted so bad they couldn’t finish half. Maybe it was an error in the price the lady gave me but it’s definitely there on my transaction bill. I even had my friend who came late ask about the price and she still said $15. I ordered the “Pleasant Drink” and I don’t blame the drink but perhaps lack in training since she had to look through the laminated sheets for how to make it too. Whatever you say this is, it’s definitely not what I ordered then and was unfortunately overpriced for me. Price per person: $10–20 Food: 1 Service: 2 Atmosphere: 1
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Response from the owner2 mois plus tôt
Im so sorry you didnt like this glaxy mocktail drink . It was $8.50