C
Response from the owner
19 jours plus tôt
Thank you for your comments and bringing this to my attention. I am so very sorry the cake (and cookie) were not up to expectations. I can only imagine how frustrating this was for you, especially going back and forth while getting ready for a party! In full transparency, we have been working on cake writing as I know this is an area we need to improve on (and to be honest it is harder than one would think). We will continue working with the staff on this skill, and in the meantime, we would be happy to offer you another cake for your next celebration (please email [email protected]). Thank you again for taking the time to let us know about your experience.