C
Response from the owner
29 jours plus tôt
Hello Deborah, We are sincerely sorry to learn of your disappointing experience at our café. …Hello Deborah, We are sincerely sorry to learn of your disappointing experience at our café. Your dissatisfaction saddens us deeply. We understand your frustration with this situation, my manager present today, has tried to satisfy you as best as possible, trying to pass you on, of course as a priority, only we only have one oven, and we have to wait, the cooking session in progress before restarting yours, the latter to proceed with the reimbursement as requested, because customer satisfaction is our priority. We would love the opportunity to provide you with a better experience during your next visit. Do not hesitate to introduce yourself to our manager who will be delighted to welcome you personally and ensure that everything is perfect. Your satisfaction is our priority and we hope to regain your trust. The Columbus Café Team More