C
Response from the owner
7 mois plus tôt
Hello and thank you for your feedback. We are sorry if your experience did not fully meet your expectations. At cofftea, we are passionate about the art of coffee and aspire to create an atmosphere where everyone feels welcome while …Hello and thank you for your feedback. We are sorry if your experience did not fully meet your expectations. At cofftea, we are passionate about the art of coffee and aspire to create an atmosphere where everyone feels welcome while preserving the authenticity of our interactions. We understand the importance of warm, personalized customer service, and that is always our goal. However, authenticity is at the heart of our values, and that means we don't encourage our team to "force" interactions. We believe in the beauty of natural connections, even if that means that on some days, depending on crowds and individual interactions, the experience may vary. Our minimum consumption per hour policy is put in place to balance the use of our space as a café, and not as a traditional coworking space. We understand that this may differ from the offerings of some dedicated coworking spaces in the area, but our mission remains to provide you with a pleasant place to enjoy a good coffee, whether you are here to work or relax. We note your comment about hospitality and are committed to continuing to cultivate an environment where every visitor feels valued and respected. We hope to have the opportunity to welcome you again and provide you with an experience that better reflects our passion and commitment to quality and authenticity. Thank you for sharing your feelings with us, and we are open to any suggestions that could enrich the experience of all our customers. Sincerely, CoffteamMore