C
Response from the owner
un mois plus tôt
Hi Carter.. i'm sorry to read we disappointed you - it is never our intention. We know we aren't convenient and that our customers make a special trip to us, so we work really hard to always fulfil whatever it is they came for. Sold out at 11am of Garlic Cheddar Sourdough is highly unusual.. we had some crazy weather last week and that can really impact our traffic patterns and sell outs. Super sorry about that. Sourdough is tricky because it is a 40hrs process = so we can't even adjust and make more, so we always try to have enough on hand to avoid these kinds of reviews. I review daily what we sold out of and try to plan better for the week after. My crystal ball lets me down from time to time. Sometimes accidents happen, things get dropped or burnt. I'm not sure exactly what day you were in - but it does happen, we're human. Thanks for the review and again, super sorry for the inconvenience and to have ruined the day. I get it - that loaf is that good. Hopefully all the other times you've visited and been able to get it, will have you give us another shot. As a side note - and i'm not sure if the team told you, but the Oshawa location at Harmony & Taunton also makes it everyday. I know - way too late now - but hot tip for any time we might disappoint you again. Thx Sheri
