Ciao bella

Hi Emmanuelle and David, already having an account in two makes me understand that something is wrong! However, I recognized the lady's blonde hair and I remember very well that you …Hi Emmanuelle and David, already having an account in two makes me understand that something is wrong! However, I recognized the lady's blonde hair and I remember very well that you were sitting at the table without even asking as if you were at home, and without respecting the order of the people in line. Of course, the queue implies waiting, which in your case was not an hour but 40 minutes. But little changes. Accommodating many people is a duty and also a pleasure because many choose us and at certain times they are willing to wait aware of the fact that our cuisine is made on the spot which requires human timing! As for the reviews, I believe that reading a review today is the most wrong and unsuitable way to get an idea of ​​the quality of a restaurant since in most cases, what drives people like you to leave a negative review are motivations other than the quality of food and service. Unfortunately, the prevailing regions are prices, which, although exposed, perhaps cannot be sustained (many times to make a bad impression like yours, a toast at home is better) and/or anger because perhaps you are not seated where you wanted, and without respecting the queue without understanding that in a restaurant there are logics and a certain reasonableness in dealing with the service in the best possible way. But don't worry, reviews like yours don't afflict us or distract us from our work in which we also take into account people who are uneducated and unsuitable for knowing how to stay inside a restaurant. If he then deems a waiter, in this case the writer, haughty only because it's me who decides who sits where (for reasons of logistical organization and to create for everyone, and not just you, the best conditions to be comfortable). I understand that the circumstance may annoy you but I and only I remain the person who dictates the organizational times and the method of accommodating customers. Trust me, if the next time you go out to eat, i.e. make a better impression than the one we did, ask politely if there's room and where you can sit down and you'll see, you will certainly receive different behavior from what you have deserved yesterday. More