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La vue sur Waterloo Community Arts Centre depuis la fenêtre de ce restaurant vous laissera un souvenir inoubliable. Si vous n'avez jamais goûté la cuisine laotienne et thaïlandaise, venez à Champa Kitchen. Commander des salades de chef délectables s'avère être une excellente expérience ici. Ne partez pas sans avoir mangé un pudding à la mangue cuit à la perfection. Un champagne délicieux est ce qui peut vous faire revenir à ce lieu. C'est le moment de déguster un bubble tea immense.
Avec ses plats à emporter, cet endroit est idéal pour les gens qui veulent manger rapidement. Un personnel énorme vous recevra chez ce restaurant tout au long l'année. Un service beau est ce que les clients aiment ici. Champa Kitchen vous offre un bon choix de plats à un prix juste. Dans ce lieu, les visiteurs peuvent apprécier une atmosphère calme et un décor sympa. D'après les réactions des utilisateurs sur Google, cet endroit mérite la note de 4.5.
Avis d'utilisateurs sur les plats et les services
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Avis des visiteurs sur Champa Kitchen
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Service Temporairement Indisponible
Merci de réessayer plus tard.
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Anila Yadavalli
21 jours plus tôt sur Google
This is such a gem in Waterloo. The only good Thai/Lao food in the area. The environment is cozy, so you can sit and enjoy a meal with friends/family. They are super kid friendly. Their vegetarian options are hearty and flavorful (which is a rarity in Waterloo). I hope they stay amazing!!!! Food: 5 Service: 3 Atmosphere: 5
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Chris Yang
un mois plus tôt sur Google
service is good and env is also fine but the food is horrible. None is authentic food I could not even finish them and just leave. Might not go if you know what real Thai and Vietnam food taste like. They need a new chef for sure. Food: 1 Service: 4 Atmosphere: 4
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S R
2 mois plus tôt sur Google
Update since your response:. You should do some of your own research if you plan to run a restaurant. Different types of food poisoning are transmitted in different ways, with varied timeframes for the person to get sick. For example, Staphylococcal food poisoning is found in foods handled by people carrying Staphylococcus aureus (often on their skin/nose) and not cooked afterward. Meaning, you wouldn’t find it on your ingredients that you “checked afterwards” and it is up to which meals leave your kitchen that are contaminated, meaning it wouldn’t be every single one. On the phone, I rarely if ever complain. I was thrown off by your lack of accountability in your response and I did not know how to even respond to you. I was told I will instead get special treatment next time I come in to order. If it wasn’t clear already, I have no intention to dine here again. Really appreciate the baseless corrections to my review you offered though. If serious consequences to your business is a top level concern to you, one would think you’d have taken some time to do your own research before offering a petty response to regular customers who have 0 reason to leave a negative impact on your business. Your response to my review is indicative of your customer service response and character not mine. All the best to you. Original Review:. My friends and I went to Champa Kitchen which we’ve always enjoyed for the atmosphere and vibes. The food tasted great at first — until all of us ended up with severe food poisoning after eating the red Thai curry and coconut chicken soup. When I called the restaurant to inform them, I was met with an extremely unprofessional response. I was told it was “impossible” for it to be food poisoning and was essentially called a liar instead of being shown any concern. The complete lack of accountability and empathy was shocking. This experience completely changed our view of this place and we will not be back. Food: 1 Service: 1 Atmosphere: 1 Service: Dine in Meal type: Dinner Price per person: $30–40
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Response from the owner
2 mois plus tôt
Hi Sierra, we're sorry you were sick.Let me correct a few things about your review:When you called in within 20 mins of leaving and left a message that you had food poisoning, we immediately checked all ingredients and found no issues. We also sold many of those same dishes that day and had no reports of any additional issues.When speaking on the phone you were specifically asked what we could do to resolve the situation to your satisfaction. You're response "You just wanted us to know". When you claimed food poisoning, we reitterated what public health told us; symptoms of food poinoning arise after few hours. As this is a serious allegation that can have serious consequences to our business, can you please provide the doctor's information that diagnosed you so we can follow up.Thanks and we hope you're feeling better.Regards,Champa Kitchen team
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21 King St N, Waterloo, Ontario, Canada
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