C
Response from the owner
11 mois plus tôt
Hello Samia, I am deeply sorry that you had such an uncomfortable experience in our store. …Hello Samia, I am deeply sorry that you had such an uncomfortable experience in our store. Our intention is never to make our customers feel uncomfortable or discriminated against in any way. I understand your concerns and would like to apologize for any inconvenience. It is important to emphasize that we respect the rights of our customers and that our goal is to ensure the safety of all our customers and employees fairly, without any discrimination. I will personally ensure that our teams fully understand the policies and protocols to avoid any similar situations in the future. Your feedback is valuable to us and we take it very seriously. If you wish, I would be grateful if I could discuss this in more detail with you? Thank you and have a nice evening.More