D'Abramo Pizzeria

Thank you

Thanks John! You are welcome Thanks John! You are welcome More

Good morning Alessandro, we are very sorry for the inconvenience and the situation that occurred. Unfortunately, last night our manager had to leave work early for serious personal reasons, which is why we were unable to proceed with the …Good morning Alessandro, we are very sorry for the inconvenience and the situation that occurred. Unfortunately, last night our manager had to leave work early for serious personal reasons, which is why we were unable to proceed with the cancellation as we would have liked, but we offered her a voucher in order to recover the entire amount which however ' she refused. We know how important it is to offer flexible and immediate management and we apologize if this was not possible. We think your review is a little exaggerated, especially when it mentions the issue of leaving money for the inconvenience caused. We advise you to be a little more understanding before reaching conclusions, considering that you do not know the reasons for these choices. Furthermore, it would have been preferable not to write the review while he was still sitting at the table. We value customer feedback, but we would also like to have a constructive and respectful dialogue with our staff. If he decided not to come back again, we will make up for it, but I hope he can change his mind in the future. Greetings, D'Abramo Raffaele AdministratorMore