Capo Crudo

Dear Amanda Stevenson, Thank you for taking the time to share your feedback. After carefully checking …Dear Amanda Stevenson, Thank you for taking the time to share your feedback. After carefully checking our reservation records, we were unable to find a booking under your name, which makes it difficult to verify your visit or address your concerns accurately. We are committed to maintaining the highest standards in our kitchen and service. Our fish and seafood are delivered daily from a trusted local fishmonger and are stored in strict compliance with HACCP and Food Safety guidelines, with all procedures thoroughly documented. Presentation is an essential part of our dining experience, and we’ve recently elevated our approach to reflect a more refined and detailed fine dining standard. If you believe otherwise, we encourage you to share specific examples, such as photos, which help us better understand any concerns. In terms of service, our team is trained to prioritize guest satisfaction, including a follow-up at each table within two minutes to ensure everything meets expectations. If any issues arise, we aim to resolve them immediately. We regret if there was any aspect of your visit that didn’t meet your expectations, but we weren’t given the opportunity to address it at the time. Feedback is invaluable to us, and we appreciate constructive criticism that helps us grow and improve. However, reviews that appear to be inaccurate or unconstructive can undermine the hard work of our team. We cater to guests who value and appreciate high-quality food and service. If our style does not align with your preferences, we understand and kindly suggest exploring other venues that might better suit your tastes. We remain committed to providing exceptional experiences for all of our guests and welcome the opportunity to serve those who value what we offer.More