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Response from the owner
5 jours plus tôt
Hi ANJU, Thank you for sharing your feedback regarding your recent experience at Cactus …Hi ANJU, Thank you for sharing your feedback regarding your recent experience at Cactus Club Cafe. We're truly sorry to hear that the service did not meet your expectations and that you felt overlooked during your visit. It's disappointing to learn that there were issues with refills, check-backs, and the timely arrival of your desserts. We appreciate your loyalty to Cactus Club Cafe and understand how important it is to provide a consistent and enjoyable experience for all our guests, especially for families. Your comments will be taken seriously as we strive to improve our service. We will address your concerns with our team to ensure that similar experiences do not happen in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to welcome you and your family back for a much better experience. Best regards, Cactus Club CafeMore