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Response from the owner
un an plus tôt
Thank you for your review, Lesya! This is very important for us, because thanks to you we improve our service. …Thank you for your review, Lesya! This is very important for us, because thanks to you we improve our service. We have worked on your feedback. We would like to note that you have placed an order through the Glovo delivery service. Unfortunately, we cannot track how they deliver, how much time they spend on it, and in what form the dishes reach the customer. Also, after listening to the recording of your call, the man communicated rudely with the use of obscene language, not allowing the operator to help and find out what the matter was. The operator wished you a good evening and advised you to contact the support service of the service through which you made the order. We are very sorry that such an unpleasant situation happened. To avoid such cases, we recommend ordering directly through our websiteMore
