I have visited 50+ concerts in 5+ countries. The “La Rayonne” room is the worst I have seen, far from the others. 1) Sound quality. In front of the stage we literally hear nothing. No guitar, no vocals. Only bass up to about 400 Hz. Terrible. I had to go out to stand next to the ringer. So you have to choose: either see or listen. 2) Ventilation. Unbearable heat. In October, when it was cold! I can't imagine what happens in July. 3) Management. The alarm was triggered by artificial smoke during the concert. Not that the situation itself is unacceptable, plus we didn't have any details or explanations, really lousy management. So overall there is literally nothing that works well. The room has been fitted out but never tested. It was opened "like that", which is completely unacceptable. Not professional at all. Nightmare.
L
Response from the owner10 mois plus tôt
Good morning, We thank you for your detailed comment, and we would like to inform you that …Good morning, We thank you for your detailed comment, and we would like to inform you that measures have been taken to resolve the technical problems you encountered during your visit to La Rayonne. We also recognize the need to improve our management of emergency situations, such as the one you mentioned with the artificial smoke alarm. To this end, we have reviewed our procedures. We want to assure you that your experience is important to us, and we are committed to ensuring that La Rayonne provides a positive experience for all of our visitors. Thank you again for your valuable feedback.More