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Response from the owner
7 mois plus tôt
Good afternoon, Irina! We sincerely apologize for your negative experience in our cafe. We take the …Good afternoon, Irina! We sincerely apologize for your negative experience in our cafe. We take the comfort of our guests very seriously and your review is deeply regrettable. We will definitely look into each of the issues you indicate and take the necessary steps to resolve them. This includes improving the cleanliness and order of the restroom, as well as improving the quality of service. We would like to point out that your feedback is very important to us and we use it to improve our service standards. We hope that you will give us another chance to shine so that we can exceed your expectations.More
