Bun's Burger Midi

Dear Klé, We are sorry to hear that your experience at our restaurant did not meet your …Dear Klé, We are sorry to hear that your experience at our restaurant did not meet your expectations. We attach great importance to the satisfaction of our customers and we take your opinion very seriously. Allow us to address your concerns: First, we apologize if our server was watching TV instead of being fully engaged in his job. We will make sure to remind our staff of the importance of being attentive to the needs of customers and offering them quality service, however we are curious to understand how could they watch television given that we have no television Regarding the management of your luggage, we understand that you did not appreciate the fact that the waiter moved them without asking your authorization. We sincerely apologize for this incident and will ensure that this does not happen again in the future. Regarding the taste of the Eistee, we are sorry that it did not satisfy you. We take your remark into account and we will evaluate our recipes in order to improve the flavor of our drinks. We are also sorry that you did not like the taste of the burger and its sauce. We strive to offer dishes that suit the varied tastes of our customers, but we understand that this can vary from person to person. Your comment will help us improve our recipes and better meet our customers' expectations. Regarding ketchup, we take note of your remark and we will evaluate our options to offer a better selection of condiments in the future. We are sorry that our staff was not kind to you. We emphasize the importance of courtesy and respect for our customers, and we will take steps to rectify this. Regarding the toilet, we sincerely apologize for the lack of toilet paper. We will try to better monitor the stock level in the future to avoid such inconveniences. Finally, regarding the method of payment, we apologize if you were pressured into paying cash. We need to ensure that all of our payment options are clearly communicated to our staff and that our customers have a choice of payment method that suits them best. Thank you for taking the time to share your review with us. Your feedback is extremely valuable to us as it helps us to improve. We hope to have the opportunity to welcome you again in our restaurant and to offer you an experience that meets all your expectations. Cordially, The restaurant team.More