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Response from the owner
un an plus tôt
Good morning We take note of your comment. …Good morning We take note of your comment. Listen sir, we will be clear with you, this weekend between Friday Saturday and Sunday we had a lot of people with only compliments during the weekend with a 5 star review Saturday evening as you will see just before the yours and no complaints whatsoever about the quality of the dishes and especially the freshness of the dishes, quite the contrary. How do you explain that we had a full weekend at the restaurant and that you are the only 3 at the same table to say such comments. Food poisoning everyone is sick my dear SIR during the evening, apart from that this is not the case. It is easy to talk about food poisoning without first discussing with the restaurateur the elements that caused problems for you. For our part, all hygiene elements are respected and every day we work with products that meet the highest hygiene standards. We therefore ask you to give us the time of your arrival on the day of your arrival, as well as to prove to you with an official medical document that all 3 of you had a serious problem with food. It is too easy to make such accusations which are very serious for the restaurant and its image without proving anything. Who tells me that all 3 of you didn't eat something before or after coming to the restaurant. We offer you an appointment on Thursday evening at your convenience at the restaurant so that you can provide us with all the elements previously requested to define what could have happened and if there really was a problem. Without your presence at the restaurant on Thursday or a call to discuss with the owner of the restaurant before Thursday evening we will file a complaint against you with the competent services for false and defamatory remarks. We hope that you will take up our proposal with the sole aim of finding out if something really happened and that things remain that way for each party. The restaurant telephone number is 0216357115 Waiting for your return Brazilian Beef Grill More
