Bowling des 3 Seine

Hello lupinar, As indicated in the previous review which must be a relative. …Hello lupinar, As indicated in the previous review which must be a relative. We are sorry to hear that your experience did not meet your expectations. However, it seems that there was a misunderstanding! Under no circumstances are you required to pay for your drink order alone. We would be happy to clarify this with you by email, as this situation seems unusual to us and requires clarification. This is the first time we have encountered this type of problem, and we will make sure to correct it. Due to several incidents linked to bank card problems at the time of payment (voluntarily or not), or customers believing that they do not have to pay for their order due to a slight service delay, we have introduced (for several years) payment in advance to ensure the safety of our products and avoid losses. This also allows us to prevent situations where customers leave the establishment without paying. With the crowds we welcome, it is indeed difficult to follow precisely who has paid or not without this preventive measure. The delivery time for drinks depends on the crowd at the time of ordering, and it is technically impossible to predict it precisely in advance. However, rest assured that you will never wait 30 minutes, as can happen in some establishments. Our bar is responsive and strives to serve you as quickly as possible. Regarding ordering at the bar, we hope you understand the complexity of our organization. In the 18 years the establishment has been open, we have noticed that orders placed at the bar can sometimes be duplicates of those placed at the track, which creates confusion. To ensure fair service, orders are processed in the order they appear on the track screens. Allowing direct orders at the bar at the same time would disrupt this organization and disadvantage customers who have already ordered via the server. In addition, the bar staff are dedicated to preparing drinks; asking them to take orders would complicate the smoothness of the service. We understand that this may have "chilled" you; this situation is not what the establishment requested. We remain at your disposal by email at [email protected] to better understand the situation of this “obligatory” regulation that you are talking about. Please contact us to discuss this, we will be able to rectify this misunderstanding. Thank you in advance for your feedback. Kind regards, The Management of the Bowling des 3 SeineMore

Bonjour Cedric, toute l'équipe du B3S vous remercie pour votre note de 5 étoiles, nous sommes ravis que vous ayez passé un excellent moment, au plaisir de vous accueillir à nouveau, à très bientôt !More