B
Response from the owner
un an plus tôt
Hi Mel, thanks for the review but we wanted to clear a couple things up. As we’ve told you as well as others, the size of jars we use for wedding favours are currently unavailable to us. We’ve been waiting for months to source more and didn’t want to take your money for something we couldn’t guarantee delivery of. What we found most confusing is that we just spoke with your partner less than 30 minutes before and were reaching back out to say that we could move forward with your order. In regards to communication, the last message we received from you was on the 25th of August. Which we responded to to let you know that you’d been added to a wait list. Once we were able to confirm more jars, you’d be reached out to. As there are many people on the list before you, it takes time to work through previous customers and confirm we have enough jars available. I know if may feel like COVID is over but for a lot of companies, supply chains are still in disarray. Regardless, we’re happy that you were able to find an alternative.