B
Response from the owner
un mois plus tôt
Hi Brion, Thank you for sharing your feedback with us. We're truly sorry to hear that your recent dining experience did not meet your expectations. We strive to provide every guest with a memorable and enjoyable meal, and it's disappointing to learn that we fell short during your visit. We understand that, in hindsight, the meal wasn't to your liking, and we sincerely apologize for that. However, had we been made aware of your concerns during your time with us, our team would have been more than happy to address them promptly, whether through offering an alternative dish or making any adjustments to your order to ensure your satisfaction. Your feedback is valuable, and we'll use it as an opportunity to review our preparation and service processes to ensure we're meeting the high standards we set for ourselves. We’d love to welcome you back in the future and provide a much more enjoyable experience. Thank you again for your comments, and we hope to have the chance to serve you better next time. -Bistro 54’s Management