B
Response from the owner
8 mois plus tôt
Guten Tag P N, We are sorry to hear that your recent experience with our Shepherd's Salad did …Guten Tag P N, We are sorry to hear that your recent experience with our Shepherd's Salad did not meet your expectations. It is essential to us that each dish is prepared with care and quality, and we take your feedback very seriously. We would still like to point out that the vegetables arrive fresh and we do not freeze vegetables. If you found a little water in your shepherd's salad, this is above all proof that we clean our food well and this does not call into question the preparation, on the other hand it perhaps calls into question the fact of not not have drained it well which can happen. You should have shown your salad on the spot and a change would have been made immediately. Your feedback helps us improve, and we thank you for informing us of this situation. You can contact us by private message so that we can compensate you properly. We hope to have the opportunity to welcome you again to offer you a more satisfying dining experience. Danke, The Berliner Noisy le Grand teamMore