Bellinfusto - Pub Indipendente

We are sorry for what happened and we are really sorry that we did not have the opportunity to hear it said immediately (practically an hour ago) at the table or at the time of the bill. …We are sorry for what happened and we are really sorry that we did not have the opportunity to hear it said immediately (practically an hour ago) at the table or at the time of the bill. We are always looking for advice to improve our service, and this review will certainly make us pay more attention on the busiest or most demanding evenings like today. We are also sorry when the review system is used only to "punish", in fact I was unable to find his review from last year where he was satisfied with the service. For us and all other workers this is very important, and unfortunately I see from your profile that 80% of your reviews are negative. Maybe you are right and tonight we will have deserved two stars, but we could have solved it during the service and everyone would be happy... the goal is always to make our customers leave with a beautiful smile... We hope we can remedy this as soon as possible soon with her too!More