Baskin-Robbins

Name: Baskin-Robbins
Address: 270 The Kingsway, Toronto, Ontario, Canada
Telephone: +14162318585
Price range: $$
Rating: 4.2

233 notes

N°1230 de 4631 Restaurants pour des desserts à Toronto

60 autres succursales où manger à Toronto

Desserts

Ouvert maintenant 11:00 - 22:00

€€€€ Fourchette de prix par personne CAD 14 - CAD 36

270 The Kingsway

Toronto, Ontario, Canada

Royal York (métro de Toronto)

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Baskin-Robbins offre une variété de plats sucrés

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Une glace délicieuse est le plat le plus savoureux. Vous aurez de bons souvenirs de ce confectionary restaurant parce qu'il est connu pour avoir un bon service et une équipe aimable, toujours prête à vous aider. Il y a une atmosphère belle et un décor énorme à Baskin-Robbins. Sur Google, ce lieu a reçu une note de 4.3 par ses clients.

Avis d'utilisateurs sur les plats et les services

the Humbertown

tubs

icecream

ice cream cake

cone

question

bucks

asking

polite

i called

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Evaluations des Baskin-Robbins

Zomato

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Google

Trip

(4/5)

Facebook

(4,6/5)

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Service Temporairement Indisponible Merci de réessayer plus tard.

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Yaol Vera 4 mois plus tôt sur Google

Meal type: Other Price per person: $20–30 Food: 5 Service: 4 Atmosphere: 2 Parking space: Plenty of parking Parking options: Free of charge parking lot

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Gagandeep Dhaliwal 4 mois plus tôt sur Google

Best ice cream place. Affordable prices. Favourite; classic chocolate. Meal type: Other Price per person: $10–20 Food: 5 Service: 5 Atmosphere: 5

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Danny Costa un an plus tôt sur Google

**Do not** trust this Baskin-Robbins to do things correctly for a special event or celebration like a birthday. I made the mistake of going to this Baskin-Robbins for a cake and instead of a nice memory of my kid’s birthday all I have to show for my trouble is being ripped-off for $36, 3 pointless 10 minute phone calls, a totally disappointed kiddo and being called a liar by a BR employee for my trouble. A few days ago my wife picked up a cake we had ordered (6" 2-layers, w/ ice-cream + cake) and upon cutting it open we found the order was incorrect (ice cream only, no cake layer). There was also no message on the cake, even though there was a message on the order. My kid was completely crestfallen with a disappointing mistake of a cake in front of instead of what was asked for (and ordered). I called Baskin Robbins to try and sort the issue and was met with further "misunderstandings" (lies) from the employees there. The first person I spoke to said it was impossible that I ordered a 6" cake with 2 layers as they only make 2 layer cakes in the larger sizes. When I pointed out this was clearly wrong and you can pull up 6" cakes with both cake and ice cream on the website to order, she said she would call me back shortly. About 20 minutes later she called back and said that she'd spoken with the cakemaker and insisted that I ordered a 2 inch tall cake and that a 2-layer cake is a 3 inch tall cake. I'm not sure what she meant, as the question of how tall the cake was going to be was never part of the ordering process - the only size discussed during the order the cake diameter (6 inches). The next day (today) the cakemaker called me herself claiming that she “went over everything with me” multiple times (not true) and conveniently forgetting/omitting that she started the order asking when I’d need the cake by (the next day) and then asking what kind of cake base I wanted, offering chocolate or white (I told her “vanilla” and then corrected myself, saying “the white cake”). She continued by asking what kind of ice cream I wanted and what kind of design; I gave her the design and after browsing the ice cream flavors, I told her vanilla ice cream. At that point she even said, to confirm she had it right, that I was ordering the white cake and vanilla ice cream which I responded affirmatively. She then asked if I wanted anything written on the cake and we went over the message together to make sure it was correct – other than the message, though, she didn’t “go over” or “review” anything else about the order – if she had, it would have been apparent she mixed something up and omitted the cake portion of the order. Incidentally, the *one* part of the order she did review with me – the written birthday message – wasn’t on the cake at all (not smooshed are hard to read – it was totally absent and not even attempted). Rather than own up to getting turned around on the details order, an understandable mistake to make, the cakemaker decided to double down and insist that I was lying. In the past few years I’ve ordered about 3-5 cakes a year from this BR location, probably totaling somewhere around $150-200 per year + another 5-10 visits for ice cream with my family – business I’ll happily take elsewhere after this experience.

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