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Response from the owner
12 jours plus tôt
Dear Elvio We thank you for sharing your experience and for returning to Bagni Italia after …Dear Elvio We thank you for sharing your experience and for returning to Bagni Italia after a few years. We are sorry to hear that this time you did not find the quality of the pizza up to your expectations, especially after a good past experience. We sincerely apologize for the inconveniences encountered with the cooking of the pizza and the quality of the ingredients. Our customer satisfaction is paramount, and we will seriously consider your feedback to improve. We are confident that it was just an isolated incident and we would be happy to invite you to return to our restaurant for a new experience. We would like to offer you a special treatment, so that you can enjoy the quality that we are committed to guaranteeing. We hope to have the opportunity to serve you again and have a positive experience. Best regards, Italian bathroomsMore
