Bäckerei Müller

Dear Nadine, Thank you very much for your feedback and for bringing this aspect to our …Dear Nadine, Thank you very much for your feedback and for bringing this aspect to our attention. We want to reassure you that we understand your discomfort with this situation. We are sincerely sorry to hear that you faced such a situation during your stay. We take your feedback regarding rude service and unprofessional behavior very seriously. This does not meet our standards and we will ensure your comment is discussed with our team to ensure such incidents are avoided in the future. In order to investigate the matter in more detail and respond appropriately, it would be extremely helpful if you could inform us of the exact date and time of your visit by email ([email protected]). This allows us to better understand the incident and take appropriate action. We sincerely apologize for the inconvenience caused to you and hope that you will give us the opportunity to improve your experience on your next visit. Best regards, Your Müller teamMore

Dear Adina von Kolzenberg, Thank you for your honest feedback, and we're sorry to hear that you didn't have …Dear Adina von Kolzenberg, Thank you for your honest feedback, and we're sorry to hear that you didn't have a positive experience with our staff. Your feedback is extremely important to us and we are deeply sorry that our service did not meet your expectations. We apologize for the inconvenience caused to you. We are taking this matter very seriously and will take immediate action to ensure our team acts in a friendly and thoughtful manner. Your feedback will be used to improve the quality of service and ensure that such incidents do not happen again. We thank you for your open words and hope that you will give us the opportunity to regain your trust. Best regards, Your Müller teamMore

Dear Reinhard, Thank you very much for your honest feedback and the well-deserved four stars! …Dear Reinhard, Thank you very much for your honest feedback and the well-deserved four stars! We appreciate your open words and take them to heart. We are pleased to hear that you enjoyed your stay with us, even if the ambience still has room for improvement. We want to let you know that we are continually working to improve our service and the café experience. Your feedback is important to us and we do everything we can to achieve 5 stars. We hope to welcome you back soon and offer you an even more pleasant experience. Best regards, Your Müller teamMore