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Response from the owner
22 jours plus tôt
Dear Barney, We are sorry to hear that you had such a negative experience in our branch. We …Dear Barney, We are sorry to hear that you had such a negative experience in our branch. We take your complaints very seriously and would like to apologize for the inconvenience. Of course, it's not okay that you feel wrongly suspected of theft and that the card payment didn't work properly. It is also very unfortunate that fresh food was thrown away. Please contact us directly via "Contact BackWerk: https://back-werk.de/de/kontakt/" so that we can investigate the matter and avoid such incidents in the future. Hope to see you again soon! Your BackWerk teamMore