B
Response from the owner
2 mois plus tôt
Hi there,thank you so much for taking the time to leave us your feedback. We are very sorry about the behaviour you encountered during your last visit. Our goal is for you to continue having the “perfect” experience you mentioned, and we regret that we fell short this time.Please be assured that we have taken your feedback seriously and will be addressing the matter internally, as providing a warm and welcoming experience is very important to us.Thank you as well for the lovely pictures you shared - we truly appreciate your continued support! We very much look forward to welcoming you back again soon, making sure your next visit feels just right again - as it should.Best regardsAylin, Brenner-Supervisor