Au Comté d'Ornon Restaurant

Dear Madam, “Disaster”, “absurd”, “joke”, “incompetent”: these are many harsh and unfair …Dear Madam, “Disaster”, “absurd”, “joke”, “incompetent”: these are many harsh and unfair words that you use towards our hotel, even though we are not responsible for your misunderstandings. As explained to your companions, we only take into account reservations made on site, in order to avoid blocking time slots for customers who ultimately do not show up at the hotel. Depending on how busy the hotel is, it may be a victim of its own success. Our bar is actually closed at 10 p.m. to ensure peace and quiet for our customers who wish it. We want to respect their rest. I don't really understand the relationship between preparing for a seminar and the fact that the next day is Sunday: thousands of people work on weekends, and can easily plan their training meeting on these days. Moreover, the whole principle of a night receptionist is to prepare and set up the necessary services for the next morning. I don't have to praise the merits of our 3-star hotel, since the vast majority of our dear guests know how to do it very well for me, on this same platform. On this note, I hope that you will find an establishment to your liking when you return to Bordeaux. Delphine Director - Ornon County Logis Hotel & Spa *** Restaurant 05 56 75 26 85More