C
Response from the owner
5 mois plus tôt
Dear, thank you for sharing your feedback. We sincerely apologize for the disappointing experience you had during your visit. The service you described is far below the standard we aim to provide, and we are very sorry for the delays and confusion with your order.We take your comments seriously and will address these issues with our team to ensure better training, organization, and attention to our guests in the future. Your feedback helps us improve, and we appreciate you bringing this to our attention.Caffe Bar Arula team