My absolute favourite place to order pizza but just tried calling in an order at 7pm and got an answering machine saying they are no longer taking orders for the night?? Every restaurant I’ve tried to order from always allows you to place orders till about 15 minutes until close. Food: 5 Service: 1
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Response from the owner8 mois plus tôt
Hi Jen. I'm very sorry that we were booked up when you called at 7pm. I completely understand your disappointment and frustration, and this issue is one of the biggest stresses for me. If you would allow me just a minute to explain a …Hi Jen. I'm very sorry that we were booked up when you called at 7pm. I completely understand your disappointment and frustration, and this issue is one of the biggest stresses for me. If you would allow me just a minute to explain a little about how our business functions and the circumstances in which we attempt to do business... The population in the whole of the North Shuswap goes from approximately 3500 people to 35,000 in July and August. So, in order to handle the crazy amount of demand, we run a tight schedule of pizzas controlled by how many the oven can hold. Each customer is given a specific pickup time for their order, and if the oven doesn't get too overworked, we manage to stay on time all night. However, due to the high demand in the summer, it is frequent that time slots are booked 1 hour and even up to 2 hours in advance. We close at 8pm, so once we are booked to that timeslot, we can't take any more orders. Our dinner rush is an intense 4 hours of constant movement in order to keep on the schedule. No one gets a break. We sometimes stay late and take orders past 8pm, however, all of our staff work very hard here in the Shuswap all summer, and all but one work 2 jobs. So, please know, we are doing the best we can trying to serve the community, and respect our staff at the same time. So, ordering pizza here is not quite the same as the city. However, I have set up a system in which you can pre-order by telephone, text, or facebook, anytime during the day, and reserve your timeslot. I do hope that we can serve you another time Jen. Thanks. Lisa.More
My family loves Paradise Pizza. It's our get out of cooking and dishes night. They are seasonal so it's sad when they close down and wonderful when they're back. Service: Take out Meal type: Dinner Price per person: CA$30–40