The Steakhouse - Grillrestaurant Marina Lachen

Greetings Mr. Kägi Thank you for your great feedback! We are very pleased that you enjoyed and …Greetings Mr. Kägi Thank you for your great feedback! We are very pleased that you enjoyed and enjoyed your stay with us so much. We look forward to welcoming you back soon. See you next time! Kind regards Sonia Kümin, Head of MarketingMore

Dear Mr Knobel, Thank you for your visit and for taking the time to give us detailed feedback. …Dear Mr Knobel, Thank you for your visit and for taking the time to give us detailed feedback. We are pleased that you found the view, our ambience and the service positive. At the same time, we very much regret that your stay was marred by the speed of service and the quality of the beef fillet. Our goal is to provide our guests with a relaxed and enjoyable experience and we are sorry that this was not fully achieved during your visit. It is correct that tables at The Steakhouse are sold twice - if required; Experience shows that the 2.5 hours allotted are enough to enjoy your stay in a relaxed manner. This will be mentioned when making a reservation or as a walk-in - we apologize if this was not the case for you. We take your comments regarding the doneness and seasoning of the fillet very seriously and will pass them on to our kitchen team. We would be happy if you gave us a second chance in the future to completely convince you. Please do not hesitate to contact us directly on your next visit so that we can better respond to your wishes and feedback. Kind regards from Lachner Hafen Sonia Kümin, Head of MarketingMore