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Response from the owner
3 mois plus tôt
We thank you for taking the time to share your experience, and we sincerely apologize for the inconvenience you experienced. We attach great importance to the quality of our welcome and the service we offer to our customers, and it is clear …We thank you for taking the time to share your experience, and we sincerely apologize for the inconvenience you experienced. We attach great importance to the quality of our welcome and the service we offer to our customers, and it is clear that we have not lived up to your expectations. Your feedback alerts us and we will immediately discuss it with our team to understand what happened and prevent it from happening again. Concerning errors in your order and the absence of certain elements, we will also make sure to strengthen our controls to ensure impeccable service, whether on site or to take away. We hope to have the opportunity to welcome you again to offer you an experience that truly reflects our quality standards.More
