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Sushiko se distingue par sa intérieur et vin

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La cuisine japonaise créée par un chef grandiose est magnifique ici. Les clients visitent ce restaurant pour boire un cordial délicieux. Les visiteurs n'aiment pas prendre un nigiri à Sushiko.

Il est facile de trouver ce lieu grâce à son emplacement. Un service spectaculaire est toujours un plaisir. Cet endroit propose des repas à un prix bas. Une atmosphère ravissante a été remarquée par les clients. Mais ce restaurant n'est pas hautement estimé par les utilisateurs de Google qui lui donnent une note en dessous de la moyenne.

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€€€ € Prix moyen ~ €10 - €20

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Souvent mentionné dans les avis sur Sushiko

uramaki Arcobaleno

cover charge

shopping center

i will never return

sushi

sashimi

pâtes

poisson

saumon

viande

Evaluations des Sushiko

Foursquare Pas encore noté Google 3,6/5 ⋅ 1670 notes

Trip 2,6/5 ⋅ 210 notes

Facebook 3,3/5 ⋅ 7 notes

Particularités

Cartes de crédit acceptées À emporter Réservation Accès personnes handicapées

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Avis des visiteurs sur Sushiko

392

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Service Temporairement Indisponible Merci de réessayer plus tard.

Jovana

un mois plus tôt sur Google

Food: 4 Service: 5 Atmosphere: 4 Price per person: €20–30

Cristiano Bianconi

Food: 1 Service: 3 Atmosphere: 1

Giwergiss Melhem

7 mois plus tôt sur Google

On July 17th, we visited your Sushiko restaurant located in the Adigeo shopping center in Verona. I would like to express my deep disappointment with the experience we had during our dinner. Upon arrival, I asked about how the ordering process works, and we were informed that it was an all-you-can-eat concept for €15.90 per person, excluding drinks. We decided to sit down with three people and ordered our drinks, which were served quickly – the only positive part of our visit. Next, we filled in the order form for the first round of sushi. To our surprise, the form remained untouched on our table for at least 25 minutes. Only after my wife actively tried to get the attention of the staff did someone finally pick it up. However, the waitress was busy clearing tables and guiding new customers to their seats, so our order was only passed to the kitchen about 15 minutes later. Altogether, it took around 40 minutes before we received our first food. To make matters worse, the dishes we received did not match what we had ordered. When we brought this to the waitress’s attention, she simply said, "Yes, the photos on the menu are incorrect." We found this to be very misleading and highly unprofessional. By the time we considered a second round of ordering, our patience was already gone. We decided to leave the restaurant. I addressed the manager regarding the poor service and the misleading food presentation, but he just stammered and laughed about it – which we found extremely disrespectful and unprofessional. We are deeply disappointed with the service, the long waiting times, and the lack of transparency about the food. For us, it’s clear: we will never return to this restaurant and will advise others to avoid it as well. Price per person: €20–30 Food: 1 Service: 1 Atmosphere: 2

Response from the owner 7 mois plus tôt

Hello mr. Melhem, First of all I would like to apologise for the bad experience that you’ve had at our restaurant. Although I wasn’t present yesterday when this happened I’ve informed myself about your situation. I will give you an explanation as to why this happened and explain that this is not the the kind of experience that 99% of our customers have at our restaurant, ofcourse not implying that what happened in your case is acceptable, because it is not. Complaint 1: “the food arrived late” As from my understanding our restaurant had about double the client count that we usually serve in any given evening. Most of these being tourists that require extra attention like yourself. The workers were burdened with a lot of extra workload and therefore by mistake forgot to order your food. Which led to the food arriving late. Complaint 2: “the food does not resemble the picture” Yes, the picture of the beef steak is different in the way that it is presented to the customers. The ingredients or preparation method did not change however . It’s still grilled beef steak. But we’ll in future cut it in a way that resembles more what you see in the picture. Complaint 3: “the owner did not take us seriously at the cash register” The man you spoke to is the owner of the restaurant. He speak very little english and often does not understand what is being said. If he does understand, he may not know how to appropriately respond to the complaint in a way that is respectful/acceptable. Again, not trying to justify what happened, because each if the complaints are valid and unacceptable. But please be understanding that certain unexpected things can happen that are out of our control. This does not mean that we have bad intentions nor does it mean that every client that comes to our restaurant will experience the same fate as you did. We sincerely apologise for the inconvenience we caused you and your family. We will try our best to make sure it won’t happen again. Thank you. Sincerely, Dennis

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