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Tatyana, hello! Thank you for sharing important information. Please specify the date and time of the visit, the essence of the complaint, and also attach a screenshot from the online bank (if you paid by card) or a photo of the receipt (if …Tatyana, hello! Thank you for sharing important information. Please specify the date and time of the visit, the essence of the complaint, and also attach a screenshot from the online bank (if you paid by card) or a photo of the receipt (if you paid in cash). We hope that we can regain your trust and goodwill. ________________________________________ Always yours, Just VasyaMore