Pane Fresco at Fortinos

Name: Pane Fresco at Fortinos
Address: 102 Hwy 8, Hamilton, Ontario, Canada
Telephone: +19056642886
Price range: $$
Rating: 3.7

29 notes

N°634 de 2164 restaurants à Hamilton

Pizza

FerméOuvre à 07:00

€€€€ Fourchette de prix par personne CAD 14 - CAD 34

102 Hwy 8

Hamilton, Ontario, Canada

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Un poulet délectable est le plat le plus savoureux. La bonne note de ce restaurant serait impossible sans un personnel attrayant. Un service professionnel est ce que les visiteurs apprécient ici. La plupart du temps, Pane Fresco at Fortinos vous assure une atmosphère sympa. Mais la plupart des clients qui utilisent Google n'ont pas donné une bonne note à ce lieu.

Avis d'utilisateurs sur les plats et les services

customer service

dîner déjeuner

poulet parmigiana purée de pomme de terre poulet la volaille viande sandwichs pizza

Evaluations des Pane Fresco at Fortinos

Google

(3,7/5)

Avis des visiteurs des Pane Fresco at Fortinos

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Service Temporairement Indisponible Merci de réessayer plus tard.

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Diner Girl 6 mois plus tôt sur Google

What's happening guys? Awful customer service February 17th at 6 pm. No thanks for coming or you're welcome. Just blank stares and annoyed looks when asked a question which had to be repeated a second time to get a response. Made us feel like we were being a nuisance just for ordering here. Also had to watch two staff argue over how to prepare the food while our sandwiches got cold waiting to be wrapped up. Maybe wait for a staff meeting or private moment to air your dislike of each other? Food was good, prime rib sandwich was a little over salted. Food: 4 Service: 1 Atmosphere: 1

Response from the owner 6 mois plus tôt

We are very sorry to hear that this was your experience in our store and this certainly is not the level of customer service we would expect that you receive. We appreciate you taking the time to share this feedback with us. Could we ask you to please contact the store directly at 905-664-2886 and speak with the owner Andy DiBenedetto or one of the assistant store managers. Thank you.

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Bryan Tassone 9 mois plus tôt sur Google

Service: Take out Meal type: Breakfast Price per person: CA$1–10 Food: 5 Service: 5 Atmosphere: 5

Response from the owner 8 mois plus tôt

Thank you Bryan for taking the time to leave us a 5 star rating! We appreciate the support!

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Kristen Skrtich 10 mois plus tôt sur Google

I was wanting to do a catering order for Pane Fresco for Sunday and was wanting to speak to someone in the department after looking at their menu online. The lady directed me and someone picked up and said "hello", with my response "can I please speak to someone regarding a catering order", to the response "no one here knows anything about catering, goodbye". A little off putting but a simpler response would be "unfortunately a manager in the department is not available to take your call would you like me to leave your name and number and follow up with you tomorrow". The customer service completely threw me off as I am wanting to order large sandwich platters and 3 signature pizzas for Sunday. I'll try again tomorrow if not I'll order somewhere else Meal type: Other Service: 1

Response from the owner 9 mois plus tôt

We are so sorry that you had this poor customer experience. We take pride in how we service our customers and clearly this lack of assistance is not how we do business. If you could kindly contact the Pane Fresco Manager at 905-664-2886 ext. 304 she has been informed of this and will provide assistance to you. Thank you for reaching out as this way we can strive to provide the service levels that we expect our customers to experience.

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