Metcalfe Golf Club

Name: Metcalfe Golf Club
Address: 1956 8th Line Rd, Ottawa, Ontario, Canada
Telephone: +16138213673
Price range: $$
Rating: 4.5

324 notes

N°6 de 848 clubs à Ottawa

Canadien

FerméOuvre à 07:30

€€€€ Fourchette de prix par personne CAD 14 - CAD 36

1956 8th Line Rd

Ottawa, Ontario, Canada

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La cuisine canadienne de ce restaurant offre des repas authentiques. Vous aurez de bons souvenirs de Metcalfe Golf Club car il est connu pour avoir un bon service et une équipe aimable, toujours prête à vous aider. On vous recommande aussi cet endroit car il propose un prix raisonnable. Ce lieu a obtenu le score de 4.5 dans le système de notation de Google.

Avis d'utilisateurs sur les plats et les services

in good shape

nine hole

begin

the carts

positive

beautiful course

near

clear

part

three

Voir toutMoins

Evaluations des Metcalfe Golf Club

Google

(4,5/5)

324

Trip

Pas encore noté

Avis des visiteurs des Metcalfe Golf Club

/ 100

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Service Temporairement Indisponible Merci de réessayer plus tard.

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Jean-Paul Gravelle 3 années plus tôt sur Google

Les parcours laissent à désirer

Response from the owner 3 années plus tôt

Hi Jean-Paul, We are sorry that you didn't enjoy your time at the club if you could explain your review further it would be appreciated.

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Daviel Gonzalez un mois plus tôt sur Google

Very decent track, staff is very friendly and professional. There is no driving range but they do have nice hitting areas if you’re looking to warm up

Response from the owner un mois plus tôt

Thanks for the Review Daviel, hope to see you back soon.

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The Count B 4 mois plus tôt sur Google

Recently played this course and I was very disappointed. First off the girl working the pro shop had a terrible demeanor. When I was asking questions she sounded like she didn’t want to be there and had a very rude tone. Second they needed my CC info on file for a public round. I never have had to do that at any other public course in Ottawa. Found that odd and when I said I didn’t feel comfortable doing that they stated I couldn’t play. Thirdly we got rained out at 13-14. Usually courses will give credit or a discounted rate but they didn’t. I payed good money for a round and it’s unfortunate that they couldn’t give my friends and I a rain check like most courses in Ottawa. It’s a beautiful course and it would be nice for employees to respect the public players besides just members. An update on my recent experience with Metcalfe Golf Club over the weekend. There's something troubling that wasn't mentioned in my initial post, which has escalated beyond the original issue. Prior to our round, we called the clubhouse to inform them that we might be running a few minutes late for our scheduled tee time. They accommodated us over the phone without any issues, which we appreciated. During our round, as detailed in my earlier post, my concerns stand as stated. Metcalfe Golf Course also responded to my review. While I don't agree with all their points, I believe they deserved a chance to address my feedback. After my review was published, Metcalfe Golf Course decided to charge a "No Show" fee for the adjusted tee time. This fee was clearly retaliatory. What's more concerning is that they accessed this money directly from my debit card without my authorization. When I contacted the General Manager to request a reversal of the charge without involving my bank, he offered to do so only if I removed my initial review. This condition reinforces my belief that the charge was indeed retaliatory (extortion in a way) . Given that the review had been posted for some time, with both our perspectives visible, I declined to take it down. Fortunately, my bank promptly reversed the charges on my debit card, as Metcalfe had no right to access my bank account for any reason. I also was in contact with Visa throughout this time and they had agreed with my statement. I proposed a simple resolution: refund the $30 that was wrongly charged, and I would move on. However, he refused, which struck me as petty and unfair. I would advise caution in providing personal banking information, such as debit or credit card details, to this organization. Their actions suggest they may feel entitled to access and withdraw funds at their discretion. Ultimately, whether it's $1 or $100, the principle remains the same—it's my money, and I expect it to be handled with integrity and respect. Now I have the GM visiting my social media accounts such as my LinkedIn. Which is making me feel extremely uncomfortable.

Response from the owner 4 mois plus tôt

We hope that when you play other courses in the future you treat their property with more respect and integrity then you did with our golf cart, as well as treat their staff with more respect and refrain from using vulgar language especially towards younger staff members. Hi there, we have a few things to address about your review: 1. Our GM has sent you an email regarding your conduct at the golf course on Saturday, as there are a few things that need to be addressed. He has requested you call him. 2. Regarding providing a credit card for a booking – This is the first thing you would have heard when you called the course to book a time, the message states that you will be required to give a credit card for booking. To then ask our staff to break the policy after hearing that is not acceptable. 3. Your statement of no other public courses take credit cards for bookings in Ottawa is not correct – To name a few that do: Anderon Links, Emerald Links, Manderley, Greensmere, the Marshes, Canadian GC, etc. 4. Rain checks – We have one of the more generous rain check policies in the Ottawa area. Our policy states that a rain check will only be provided if there is 15 minutes of consecutive rain (this did not occur), and no credit will be provided after 15 holes. When you talked to a staff member you informed them you finished 15 holes, in your review this has changed to 13 or 14 holes. 5. We had multiple staff members you interacted with that left management notes of how you were either rude to them, or not listening to instruction.

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