C
Response from the owner
2 mois plus tôt
Dear Emma thanks for the review we are glad to read you liked our location Regarding your comments we would like to inform you about the international …Dear Emma thanks for the review we are glad to read you liked our location Regarding your comments we would like to inform you about the international situation of bed bugs, as you know the problem of bed bugs is a problem that is spreading all over the world, First of all we can assure you that we follow the best protocols of prevention and treatment pre- and post-reporting and we really carefully follow what is imposed by the prevention/safety Italian legislation. We would like to specify for transparency that, given what is also happening internationally, bedbugs or (they are carried precisely by travelers) are an exogenous problem, which therefore comes from outside and it has no connection with the cleanliness. Regard to the above we would like to point out that our daily goal is the satisfaction of our Guests, and our wish is that they leave Combo with a good memory and experience, we are very sorry this did not happen with you, we wish you a good day SilviaMore
