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Response from the owner
6 mois plus tôt
Dear Anaïs, We sincerely apologize for your disappointing experience. We regret that the ski boots did not meet your expectations, leading to wet socks, and we deeply …Dear Anaïs, We sincerely apologize for your disappointing experience. We regret that the ski boots did not meet your expectations, leading to wet socks, and we deeply apologize for the behavior of our employee. We understand that the current warm temperatures and soft snow conditions may have contributed to the discomfort experienced with the ski boots. We will take your feedback into account to improve our service, and we hope to have the opportunity to make it up to you in the future.More
